To our Bambino family in Florida and Charlotte, NC,

Thank you for being a part of our Bambino community. Our mission is to make babysitting easy, and as our network of parents and sitters grows, we’re making it easier than ever for you to connect with the sitter you love.

Today, we are launching a new beta version of Bambino in Charlotte, NC and Florida with some big changes. If you’re looking for a babysitter for this weekend or next, Bambino is absolutely free to use. That’s right, no booking fees, hourly up charges, or hidden charges of any kind. 100% of the rate you pay goes directly to your Sitter.

We’re also removing the requirement to pay your Sitter through the app. Now you can pay with cash, check, Venmo, Zelle, or whatever means you and your Sitter agree on. You will still be able to use a credit card for payment, but there will be a $2.95 convenience fee to cover the costs associated with the charges.

Along with these changes, we’re introducing a new Premium Membership. As a Premium Member, you’ll enjoy the following features:

  • Unlimited Chat – Want to chat with Sitters before you book them? Now you can!
  • Same-Day Bookings – Need a last-minute Sitter? Book same-day with Premium.
  • Early Access – Book your favorite Sitters well in advance. With Early Access, you can book Sitters 2-12 weeks out.
  • Recurring Requests – Looking for a regular Sitter for date night or after school? With Premium, you can schedule 3+ sits at once.

These are just a few benefits we are reserving for our Premium Members. And the best part, Premium Membership starts at less than $9 per month.

There are a few Bambino features that will be going away. First, our parents rewards program will go away with this launch. It was designed to give you back a portion of what Bambino was collecting, now we’re going to give all of it back. Second, our Insiders program is ending. As an Insider, you benefitted from no booking fees…now everyone does!

At Bambino, we strive to create relationships that allow families to thrive, and we recognize that the more choices you have, the more likely you are to find the perfect match. That’s why we’re making it as easy as possible for you and your favorite sitters to join, communicate and connect.

These changes are ready to go! Simply update your app to start using them.

Sincerely,

Sean Greene

Bambino Founder and CEO

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