At Bambino, our purpose is to make babysitting easy. We do that by living our mission, which is to create trusted relationships that allow families and babysitters to thrive.

We’re thrilled to announce we are testing a new and improved Bambino in Charlotte, NC and throughout Florida. The new changes will make it even easier to connect with Parents and thrive as a Sitter.

This new Beta version of Bambino is designed to let us test features and work out any bugs before a broader rollout early next year. With the new update, Sitters in Florida and Charlotte will experience a few changes in the app.

So, what are the new features?

We are removing all fees associated with using the app for the vast majority of our users. Parents in Charlotte, NC and Florida will have the option to purchase a Premium membership that comes with added benefits. These Premium Parent benefits include the ability to message Sitters, book a same-day Sitter, book multiple sits at one time, and a Premium badge on their Bambino profile.

What are the benefits for Sitters?

  • 100% of the Hourly Rate Goes to Sitters: No matter if the Parent is premium or basic, there will be no fees added to the Sitter’s hourly rate. The hourly rate a Sitter sets is the rate shown to Parents in the app and during payment.
  • More Payment Options: Premium Parents can now pay Sitters outside the app with cash, through platforms like Zelle or whatever other means the Sitter and Parent agree upon. All Parents will still have the option to pay through the app, so Sitters can still get paid through direct deposit or Venmo.
  • Premium Parents Can Message Sitters Without a Sit Scheduled: Premium Parents can message any Sitter to discuss availability or other questions before sending a booking request. Sitters should make sure their notifications are turned on for messages from Parents. All Parents will continue to go through multiple identity and safety checks before being able to upgrade to Premium. For more information on our community safety measures, read this FAQ. For rules on chatting with Basic Member Parents, read this FAQ.

What else is changing?

Along with these changes, we will be eliminating the Sitter and Parent rewards program. The rewards program was designed to give Sitters more of the hourly rate the Parent was paying. Now we’re going to give Sitters all of it! If you are located in Florida or Charlotte and have redeemable rewards points, please email support@bambinositters.com for assistance.

Please note, the Bambino Refer-A-Friend program is still active! For more information on how to earn money by sharing Bambino with a friend, please see this FAQ.

If you’re a Bambino Sitter who lives in another part of the country, we cannot wait to bring you these same new features in the future. You can stay up to date with new product updates by following our Instagram @bambino_for_sitters and subscribing to our newsletter.

It’s important for us to hear directly from our Sitters. We implemented these updates to Bambino after hearing feedback from both our Sitters and Parents.

We are grateful for all the Sitters in our community and what they do for Bambino families. Bambino Sitters are the best of the best!

Best,
The Bambino Team
support@bambinositters.com

Share with your friends: