We are thrilled to announce we have moved to a new, more reliable payment provider, Stripe. Stripe is the leading provider of marketplace transactions and works with companies such as Uber and Postmates. Stripe will enable us to provide you, a valued sitter, with the most reliable and timely payments possible.
Please note, payments from bookings prior to 10/3/2022 will not show up in your Payment Dashboard. You can see past booking history in the My Bookings tab.
Please follow the instructions below to update your payment details, ensuring timely payments in the future.
What you need to do now:
- Confirm your app is updated to the latest version.
- Gather the information needed to create your Stripe account: Bank account or debit card details and Social Security Number or Individual Taxpayer Identification Number.
- In your Bambino app, navigate to the My Account tab and click “Update My Stripe Account”.
- Follow the steps to set up your account as an Individual.
If you do not complete your payment account, you will not be able to accept booking requests.
*If you have a Stripe account through another service, you still need to set up the account for Bambino.
Why does Stripe need my Social Security Number?
It is required as part of Stripe’s mandatory identity verification requirement and for 1099 tax purposes. It is not stored by Bambino. Please see this FAQ for more information.
Why will I get a 1099 for my sits through Bambino?
Beginning January 1, 2022, the IRS decreased the threshold for reporting amounts on Form 1099-K to $600 in all U.S. states. Please see this FAQ for the IRS’ new reporting threshold.
Why do I need to add my payment information?
If you do not complete your Stripe account in time, you will not be able to accept requests when we fully transition over.
Will instant payments be an option?
Yes! Instant payment is now available for Sitters with eligible debit cards. Please visit here for more information on supported payment methods.
For additional payment questions, please read this FAQ.